Privacy Policy: Your Data, Your Trust
We take your privacy seriously. Here's how we protect your data and respect your rights.
Information We Collect
When you use Chrizz.app, we collect and process different types of information to provide you with the best possible experience:
- A randomized user ID to track your progress
- Email address (only if you make a purchase, for billing purposes)
- Log data including your IP address, browser info, and time of access
- Usage data about how you interact with our app and its features
- Device information like operating system and browser type
- General location data based on IP address for security and service optimization
- Anonymized chat conversations to improve our AI assistant
We use cookies and similar technologies to operate our services and enhance your experience. For more details about cookies, check out our Cookie Notice.
Photo Processing & Storage
When you use our face analysis feature:
- Photos are processed temporarily and never permanently stored on our servers
- Face data remains anonymous and is stored locally on your device
- Analysis results are stored in your account but not linked to the original photo
- All data is automatically deleted when you delete your account
How We Use Your Data
We use your information to:
- Provide and improve our AI analysis services
- Personalize your experience
- Send important updates about our service
- Analyze usage patterns to improve features
- Maintain app security and prevent abuse
Data Protection & Security
We implement industry-standard security measures including:
- End-to-end encryption for sensitive data
- Regular security audits and updates
- Strict access controls for employee data access
- Secure data centers and backup systems
Third-Party Services
We work with trusted partners for:
- Cloud storage (AWS, Google Cloud)
- Analytics (Google Analytics)
- Payment processing (RevenueCat)
- AI services (OpenAI, Replicate.com)
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Restrict data processing
- Export your data
- Withdraw consent at any time
Data Retention
We retain your data for:
- Account data: As long as your account is active
- Usage data: Up to 24 months
- Chat history: Until you delete it or your account
- Analysis results: Until you delete them or your account
Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect data from minors. If we discover we have collected data from a minor, we will delete it immediately.
International Data Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place through standard contractual clauses and privacy shields.
Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or app notification. Continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights, contact us at privacy@chrizz.app. We'll respond to your request within 30 days.
What face data does Chrizz.app collect?
We don't store or collect any photos, face data, or analysis results from your appearance feedback. For transparency, here's what we do collect:
- A randomized user ID to track your progress
- Email address (only if you make a purchase, for billing purposes)
- Anonymized chat conversations may be collected to improve our AI assistant
How does Chrizz.app use my face data?
Your facial data is used specifically for:
- Generating personalized appearance feedback and recommendations when you upload photos - we process them once and only store the results on your phone.
Is my face data shared with others? Where is it stored?
Your facial data is not stored on our servers. We only share it with OpenAI for processing in accordance with their privacy policies and terms of service (see OpenAI's policies). All your face data and results are stored locally in your phone's app directory. When you delete the app, all data is permanently removed from your device.
How long does Chrizz.app keep my face data?
We process photos temporarily and do not store them:
- Photos are analyzed and immediately discarded
- No facial data or images are kept on our servers
- Analysis results are stored locally on your device only